Rm1slot Privacy Policy — Protection of Malaysian Users' Personal Data

This Privacy Policy is published by rm1slot and applies to all users who access or use the rm1slot platform via rm1slot.com, the Android app, the iOS app, or any other official rm1slot channel.

Rm1slot is the responsible data controller for all personal data collected through our platform. In the context of this Privacy Policy, "personal data" refers to any information that can identify you as an individual, whether directly or indirectly — including your name, identification card number, address, phone number, email address, bank account information, and any other related data.

By using the rm1slot platform, you agree to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.

Rm1slot collects your personal data through several means — including directly when you register an account, during your interactions with the platform, and automatically through tracking technologies. Below is a summary table of the types of data we collect:

Every piece of data we collect is used for a clear and legitimate purpose. rm1slot uses your personal data solely for the following purposes:

• Account management: Creating, verifying, and managing your rm1slot account, including secure login and account recovery.
• Transaction processing: Processing deposits, withdrawals, and all financial transactions accurately and securely.
• KYC verification: Verifying your identity as required by regulatory compliance obligations.
• Customer support: Responding to enquiries, resolving issues, and providing the technical support you need.
• Platform security: Detecting and preventing fraud, money laundering, multiple account use, and any other unlawful activity.
• Personalise your experience: Personalising content, promotions, and game recommendations based on your preferences and play habits — with your consent.
• Service communications: Sending important notifications about your account, transactions, service updates, and relevant promotions.
• Analytics and improvement: Analysing platform usage patterns to improve the overall user experience.
• Legal compliance: Meeting reporting obligations, record-keeping, and cooperating with relevant authorities when required by law.

Rm1slot does not sell, does not rent, and does not trade your personal data to any third party for marketing or commercial purposes. However, there are limited situations where rm1slot needs to share your data with certain parties:

• Payment service providers: Transaction details required are shared with payment providers (FPX, Touch 'n Go, GrabPay, etc.) solely to process your deposits and withdrawals.
• Game providers: Minimum account data is shared with registered game providers to allow you to access their games through the rm1slot platform.
• IT service providers: Companies that help us manage the platform's technical infrastructure and security, bound by strict confidentiality agreements.
• Legal authorities: rm1slot will disclose data when required by Malaysian law, court order, or investigation by a legitimate authority.

All third parties that receive your data from rm1slot are bound by data protection agreements ensuring they handle your information to a standard equivalent to rm1slot's own security practices.

Rm1slot uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the rm1slot website.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login, session security, and language preferences. These cookies cannot be disabled.
• Performance cookies: Helps us understand how users interact with the platform so we can improve it. Data is collected in aggregate and anonymised form.
• Functional cookies: Saving your preferences such as dark mode, text size, and other personal settings for a smoother return experience.

You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the rm1slot platform.

Rm1slot implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, modification, disclosure, or destruction:

• 256-bit SSL encryption for all data transmission between your device and our servers.
• Data encryption at rest — data stored on our servers is encrypted for additional protection.
• Role-based access control — only staff with a legitimate need for their job responsibilities may access your personal data.
• Two-factor authentication (2FA) for all administrative access to rm1slot's internal systems.
• 24/7 security monitoring with an automated threat detection system that operates around the clock.
• Regular security audits by independent third parties to identify and address potential vulnerabilities.

As a rm1slot user in Malaysia, you have the following rights regarding your personal data under PDPA 2010:

To exercise any of the above rights, please contact the rm1slot customer support team via live chat on the platform. We will process your request within 30 business days of receipt.

In operating the rm1slot platform, your personal data may be transferred to, stored in, or processed in countries other than Malaysia — particularly when involving technical service providers or game providers operating at an international level.

When this occurs, rm1slot ensures that:

• Data transfers are only made to countries or entities that provide a level of data protection comparable to Malaysia's standards.
• Appropriate data transfer agreements are in place to ensure your data remains protected beyond Malaysia's borders.
• Data recipients outside Malaysia are bound by strict confidentiality and data security obligations.

Rm1slot retains your personal data for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. In general:

• Active account data: Retained for as long as your account is active on the rm1slot platform.
• KYC and identity verification data: Retained for a minimum of 5 years after account closure in accordance with regulatory compliance requirements.
• Financial transaction records: Retained for 7 years in accordance with Malaysian accounting and tax legal requirements.
• Customer support records: Retained for 2 years after case resolution.
• Log and security data: Retained for 1 year for security audit and fraud investigation purposes.

Once the relevant retention period has elapsed, your data will be securely deleted or anonymised in accordance with rm1slot's standard procedures.

Rm1slot is a gaming platform for adults and is not intended for use by individuals under 18 years of age. We do not intentionally collect personal data from children or minors.

If rm1slot becomes aware that personal data has been collected from individuals under 18 years of age without valid parental or guardian consent, we will take immediate steps to delete that data and close the account in question.

If you believe that a minor has registered an account at rm1slot, please contact us immediately so that appropriate action can be taken.

Rm1slot reserves the right to update or amend this Privacy Policy at any time. When significant changes are made, we will notify you via an in-platform notification or email to your registered address at least 7 days before the changes take effect.

The "Last Updated" date at the top of this document will always reflect the latest version of this policy. You are encouraged to check this page periodically to stay informed of the current applicable terms.

Your continued use of the rm1slot platform after any amendments take effect will be considered your acceptance of the updated policy.

If you have any questions, concerns, or complaints about how rm1slot handles your personal data, we encourage you to contact us directly. Our team is ready to assist and will respond thoroughly to every privacy inquiry submitted.

You can reach the rm1slot support team via:

• Live chat available 24/7 on the rm1slot platform
• Support email: [email protected]

For formal complaints relating to personal data protection that cannot be resolved through rm1slot, you also have the right to refer to Malaysia Department of Personal Data Protection under the Malaysian Ministry of Digital.